Support

Mind

Mind’s helplines provide a voice at the end of the phone when there’s nowhere else to turn. Each line meets a different mental health or wellbeing need – from information and service finding to understanding mental health law.

Calls from UK landlines are charged at local rates. Charges from mobile phones vary. The charge for your call will depend on your mobile phone provider and the contract that you have with them. Mind does not get any money from telephone calls.

We record all our calls for training and quality purposes. All calls are treated in confidence.

Infoline: 0300 123 3393

Our Infoline is an information and signposting service.

Ask us about:

  • Mental health problems
  • Where to get help near you
  • Treatment options
  • Advocacy services
  • Welfare benefits (ask to speak to a welfare adviser)

We're open 9am to 6pm, Monday to Friday (except for bank holidays).

You can also contact us via:

Note: we can't help with student essays or research projects.

Support line: 0300 102 1234

Our support line is a safe space for you to talk about your mental health. Our advisors are trained to listen to your story and help you to find specialist support if you need it.

Talk to us if:

  • You want a safe and confidential place to talk openly about your feelings
  • You want someone to listen to you and help you to find the right steps to take for your mental health
  • You're looking for emotional support for your mental health and wellbeing

We're open 9am to 6pm, Monday to Friday (except bank holidays).

We don’t provide a crisis service, but our crisis helplines page lists many services that do. We want to reassure you, you won’t ever be without a place for support. As well as our Infoline, our email or web chat service, there are lots of other ways to get support.

Welfare benefits line: 0300 222 5782

Our welfare benefits line supports anyone with mental health problems who is navigating the benefits and welfare system.

Ask us about:

  • The benefits you may be entitled to
  • Cost of living support
  • Personal Independent Payment, Universal credit and other types of benefit
  • Benefit appeals

We're open 9am to 5pm, Monday to Friday (except bank holidays).